Shipping & Package Protection
Protect Your Order
Add Shipping & Package Protection and we'll instantly replace your order — free — if it's lost in transit, damaged on arrival, or leaks. No claims process, no waiting: one email to Support@roxelisperfume.com and a replacement ships within 1 business day.
- ✓ Covers loss, theft, damage & leaks
- ✓ Instant replacement — no questions asked
- ✓ Priority support queue
Free tracked shipping on every US order. Orders are processed in 1–2 business days and most arrive within 8–14 business days. You'll get a tracking link by email the moment your order ships.
Wear your Roxelis for up to 60 days. If it isn't your signature scent, email Support@roxelisperfume.com with your order number and we'll refund you in full — fast, friendly, no hoops.
- Free tracked US shipping
- 60-Day Love-It Guarantee